FAQs

How might you use your Block Of Time Contract?

• Get your computer/s fixed on site
• Get your computer/s fixed remotely
• Installation and configuration of software
• Telephone Support
• Off site repair of your equipment
• Software or hardware upgrades
• Troubleshooting/Problem Solving
• Network design & implementation
• Network administration/security/maintenance
• Data recovery/backups/transfers

How Long Is My 'Block Of Time' Good For ?

Each block will be good for one year from receipt of payment. Any unused time remaining at the end of the year will be used towards year-end maintenance procedures.

Can I Give Un-used Hours To A Friend or Family Member?

No, This cannot be done.  This does not agree with the signing of the 'Block Of Time' contract.